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Can´t send videos via WhatsApp
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Syntac
Fri Apr 18 2014, 03:14PM
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Hey,
So I tried to send a video via whatsapp but every time I do so, it starts loading and then I get a white screen and then it hits me back to my chat overwiev.

I can receive videos but can´t send, does anyone had or have this particular problem?

I don´t know if my padfone is the problem here but it seems so to me.

Syntac
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renz
Fri Apr 18 2014, 07:07PM
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No problem with my device. Shooting video, then stopping it whatsapp calculates 640 conversion, possibility to cut frames and showing details, validate then send. I used it via wifi and sending is still very slow. once transfered i get the image preview clickable to select player. Did you use wifi or carrier network? Default camera?

[ Edited Fri Apr 18 2014, 07:20PM ]
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Syntac
Fri Apr 18 2014, 07:54PM
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renz wrote ...

Shooting video, then stopping it whatsapp calculates 640 conversion, possibility to cut frames and showing details, validate then send.

So far so good but as I´m sending I´m getting this white screen, figured out that whatsapp isn´t responding anymore, after a while waiting I´m back at my chat overview.

Yes I´m also sending it via wifi and I also tried via carrier network, both aren´t working for me...
And yes I used my default camera.
I also selected the video out of my gallery and one time directly in whatsapp.

And restarting the padfone doesn´t work either.



Message was editted at 07:54PM:

Whats realy weird is though, if I choose the option to record a video and then send it in whatsapp it works fine. Only recorded videos from the past doesn´t work.
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1 User said Thanks to Syntac for this post :
 bando_5 (14 Jul : 01:19)
hengte
Sun Apr 27 2014, 03:40AM
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Hi Syntac, did you manage to find a solution in the end? I just tried it and I'm facing the same problem. Basically videos taking using the camera function cannot be sent via Whatsapp. But if taking video while in Whatsapp, then it can be sent. Its really silly. Will make a trip down to Asus Service Center some day.
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bando_5
Mon Jul 14 2014, 01:20AM
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Facing the exact same problem here, please let me know if you have this resolved...
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