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Screen Scratches!
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zat0ichi
Tue Nov 27 2012, 10:42AM
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THere i was thinking gorilla glass is indestructable.

My screen has been getting horizontal scratches.

I though it was just the foil from throat sweet wrappers or keys or coins.
I got a screen protector and treated it like a baby yet the scratches appeared again.

Turns out the docking bay on the station is the cause!

THere is no dust or particles in it, its just the moulding on the lip.


anyone else found this?
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SparkyRih
Tue Nov 27 2012, 11:05AM
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I have some very small scratches at the front on the corners of the casing itself (so not the glass) because of the docking/undocking, but that's it...
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phoxy84
Tue Nov 27 2012, 12:16PM
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I have none on my phone screen, only the bottom of the screen but that's not glass...
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SparkyRih
Tue Nov 27 2012, 02:18PM
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phoxy84 wrote ...

I have none on my phone screen, only the bottom of the screen but that's not glass...


I still don't understand why they didn't put some soft material in the docking bay like in the hinch of the Station Dock... I was really surprised when I first opened it and found out taht something like that isn't there...
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phoxy84
Wed Nov 28 2012, 09:31AM
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Maybe because they trust Gorilla Glass too much... In my experience with this phone and my previous phone, Gorilla glass is very strong and does not scratch. Maybe you phones glass is not good
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zat0ichi
Wed Nov 28 2012, 11:07AM
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the scratches line up to the various lumps and bumps on the lip of the dock.

Talking to asus to see what they'll do about it.
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amtzone
Wed Nov 28 2012, 12:17PM
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my phone still fine although i keep demoing scratch it using keys... LoL
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SparkyRih
Wed Nov 28 2012, 01:52PM
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@zat0ichi: Let us know how it turns out...

@amtzone: Me to XD I always show it using the rings on my fingers
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mrdeniez
Thu Nov 29 2012, 11:55AM
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I have the scratch after my phone falling on floor...but average just have the scratch in the impact,not for overall.
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Charenthe
Sun Dec 02 2012, 06:43AM
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I have the same problem with mine.
Scratches due to docking.
I will claim ASUS for warranty cause for me concept on this point is weak!


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zat0ichi
Mon Dec 03 2012, 10:27AM
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still with asus.

I sent pictures so "its with the engineers"

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Lacus
Mon Dec 03 2012, 11:13AM
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mine too due to docking. But knowing them doubt they will honour the warranty? Send my station for warranty due to gap, next thing i know, receive it back but it has one freaking issue, the padfone cover keeps getting stuck due to they (Asus)removed the silver Padfone Station lining before.

[ Edited Mon Dec 03 2012, 11:14AM ]
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zat0ichi
Thu Dec 13 2012, 01:51PM
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still ongoing. RMA system does not recognise my serial number.
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zat0ichi
Sat Dec 29 2012, 01:32PM
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Only a local warranty, would need to ship it to Taiwan from the uk as well as deal with Taiwan tech support.

bugger.

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HelsinkiSisu
Wed Jan 02 2013, 10:40AM
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Mine has scratches from the docking bay too. Irritating given that the phone screen is immaculate otherwise...
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