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[CAUTION] Soft Brick Risk
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666dsa666
Thu May 02 2013, 07:52PM
{ASUS_EMPLOYEE}
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Joined: Fri Apr 26 2013, 11:36AM
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Hello !

Please be careful if you are trying to get a modified ROM on your Padfone, many Users are experiencing a soft brick.
I'm actually looking for more information, so if you are concerned, please complete this survey and send it to me via PM.

Padfone Version (ex:4.1.1):
Padfone ROM Base (WW, CHT, SG, RUS, CHS):
Was the Padfone Rooted :
Which step soft bricked your phone :
Was the Padfone replaced :
Did you contact Asus :

Thank you for your help !
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SparkyRih
Fri May 03 2013, 12:06AM
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Location: Roermond
Posts: 1498
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Aren't these kind of bricks resolvable by just reflashing a different (official) ROM?
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666dsa666
Fri May 03 2013, 08:01AM
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Joined: Fri Apr 26 2013, 11:36AM
Location: France
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You do not have access to recovery with this brick
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SparkyRih
Sat May 04 2013, 11:21AM
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666dsa666 wrote ...

You do not have access to recovery with this brick


Ok, I see
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666dsa666
Sat May 04 2013, 09:56PM
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It seems that goomanager is causing the problem...
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elmo
Wed May 15 2013, 05:37PM
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Howsit going with this?
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trix01
Thu May 16 2013, 02:21PM
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Asus is currently repairing my device , waiting for the answer ...
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hwesun
Sun May 19 2013, 04:09AM
{ASUS_EMPLOYEE}
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Last week I made my Padfone softbricked, because I didn't unlock the bootloader and replaced TWRP recovery..

I just thought that the bootloader will be unlocked after I installed the apk, and I realized it need to be done to open the program..

I am such a dumpass..

After I sent my phone to the Asus service, it repair for free, and I still have warranty.

But I can't unlock the bootloader now..

I call the Asus service , but they seems to refuse to answer the questions about unlocking bootloader.

Now I figured out that I can't locate my phone on "Device Tracker Page."

It seems that Asus service changed my MB, so the IMEI code has changed.

I called the Asus service again, and they asked me to provide the Wireless Lan Mac Address and Serial Number to them.

Maybe that was the reason I can't unlock the bootloader.

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luyuntao
Sun May 19 2013, 06:31AM
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I also bricked my phone(invalid kernel). I guess the only solution is to send it for repair. Life really Sucks.
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sserio82
Thu May 23 2013, 07:03PM
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Joined: Sat Sep 22 2012, 12:16PM
Posts: 38
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hwesun wrote ...

Last week I made my Padfone softbricked, because I didn't unlock the bootloader and replaced TWRP recovery..

I just thought that the bootloader will be unlocked after I installed the apk, and I realized it need to be done to open the program..

I am such a dumpass..

After I sent my phone to the Asus service, it repair for free, and I still have warranty.

But I can't unlock the bootloader now..

I call the Asus service , but they seems to refuse to answer the questions about unlocking bootloader.

Now I figured out that I can't locate my phone on "Device Tracker Page."

It seems that Asus service changed my MB, so the IMEI code has changed.

I called the Asus service again, and they asked me to provide the Wireless Lan Mac Address and Serial Number to them.

Maybe that was the reason I can't unlock the bootloader.





Did you resolve the problem with the bootloader?Can you unlock now?I have the same problem.Thanks in advance.
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hwesun
Wed May 29 2013, 02:56AM
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Joined: Tue Oct 02 2012, 04:30AM
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I haven't solved the problem, and I am still waiting for their responding.

The phone service is so bad. >"<

I have waited for one week, and they promised me it will be solved in this week.

If it works, I will tell you then.
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1 User said Thanks to hwesun for this post :
 sserio82 (29 May : 13:17)
hwesun
Tue Jun 18 2013, 09:48AM
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Joined: Tue Oct 02 2012, 04:30AM
Posts: 22
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Finally, today they fix the devicetracker issue.
It takes nearly one month. ><
I just unlock the bootloader ,and I will try to install the TRRP recovery.
Hope this time I can succeed.
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1 User said Thanks to hwesun for this post :
 sserio82 (18 Jun : 12:51)
sserio82
Fri Jun 21 2013, 01:05PM
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Joined: Sat Sep 22 2012, 12:16PM
Posts: 38
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Asus Italy says that they don't give software assistence!!I want the head of this pseudo-technician that don't know the existence of Asus Device Tracker!!Sameone know how can I made a serious protest?Can I address to other Asus branches?
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666dsa666
Fri Jun 21 2013, 04:34PM
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Joined: Fri Apr 26 2013, 11:36AM
Location: France
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sserio82 wrote ...

Asus Italy says that they don't give software assistence!!I want the head of this pseudo-technician that don't know the existence of Asus Device Tracker!!Sameone know how can I made a serious protest?Can I address to other Asus branches?

Other Asus branch won't help you, Asus Italy is really bad...
I've bought my Padfone from italy and I can't get any help from them, I don't get service from the phone only, but I get when in the tablet -.-' ...
But now I live with it...
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sserio82
Fri Jun 21 2013, 07:08PM
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Joined: Sat Sep 22 2012, 12:16PM
Posts: 38
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666dsa666 wrote ...

sserio82 wrote ...

Asus Italy says that they don't give software assistence!!I want the head of this pseudo-technician that don't know the existence of Asus Device Tracker!!Sameone know how can I made a serious protest?Can I address to other Asus branches?

Other Asus branch won't help you, Asus Italy is really bad...
I've bought my Padfone from italy and I can't get any help from them, I don't get service from the phone only, but I get when in the tablet -.-' ...
But now I live with it...

The problem is that I can't unlock my bootloader and then I can't use any custom ROM.Otherwise I can't use the Device Tracker if someone steals my Padfone!I bought everything not only hardware!!
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