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Any experince on Asus's warranty policies?
Moderators: Marc Schattorie, ctys2ard, oroo708, JHS_NL, RaithK, allram, Frits
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Sun Sep 20 2015, 05:04PM
Registered Member #3053
Joined: Tue Oct 07 2014, 02:28PM
Posts: 23
Thanked 3 time in 3 post
So my problems is this:
My New Padfone Infinity has a relatively poor reception and wifi signal and makes a little rattling noise when shaked. I believe these two problems are connected. I have still a year left with the warranty, but there is a catch. If Asus, from some reason, decides that the warranty does not cover the repairing, it will cost me roughly the same as buying a new phone. In fact, even sending the phone to service would cost me half of a new phone.

So does anyone have experience whether this kind of problems are covered in the warranty? When contacted, Asus refused to give any estimation beforehand. The situation is annoying, having a flag ship phone with a poor reception.
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Mon Sep 21 2015, 09:41AM
Registered Member #1645
Joined: Thu Jun 20 2013, 02:16AM
Posts: 17
Thanked 1 time in 1 post
You should try post in the Padfone Infinity section (This one is for 1st Gen).
Haven't personally have warranty with Asus for their phone. But their motherboard and GPU one have been pretty good.
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1 User said Thanks to st931009 for this post :
 Iisago (21 Sep : 11:27)

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